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Frequently Asked Questions
Order
How to Order?
Select the products that you want -> Add into cart -> Pay with card or FPX

Product
I would like to try the product before buying, where should I go?
You may visit our showroom at No. 82-84, Jalan 2/23A, Jalan Genting Kelang, 53300 Kuala Lumpur, Malaysia.

I am looking to buy other chairs but its not on the website
Please e-mail us at domestic@merryfair.com.

I want to refurbish my office and I need some help with picking the furniture
Please e-mail us at domestic@merryfair.com.

Payment
Do you accept Cash on Delivery?
We do not offer Cash on Delivery. However, we do accept most major credit cards and FPX (Financial Process Exchange).

FPX is payment gateway that allows you to make real time online payments using your current or savings account. All you need is an Internet banking account with any of FPX participating banks.

Delivery
How long will my order take to reach me?
Your order will take 10-14 working days to reach you depending on your location

Returns and Exchange
My chair is faulty, what should I do?
Please refer to Returns & Exchange

Do you offer warranty?
Yes we do, please refer to our warranty and service